e take the privacy of your information very seriously. This policy explains how and for what purposes we use the information collected about you via www.hand-fast.co.uk (referred to below as the "Site") when you purchase Hand-Fast products and services or when you call our sales or support services. Please read this privacy policy carefully to learn about our information practices. By using the Site and any services we offer via the Site, you are agreeing to be bound by this policy in respect of the information collected about you via this Site.

If you have any queries about the policy, please get in touch with us using the contact details set out at www.hand-fast.co.uk.

We may collect the following personal information from you when you access the Site or contact us; name, gender, e-mail address, postal address, telephone numbers, contact preferences and which products you are interested in; Although it is not compulsory to give us this information, if you do not, we may not be able to provide you with the full range of services.

We will use this information in order to administer your accounts with us, process orders or applications submitted by you, send you information about our products, services and special offers, verify your identity, carry out marketing analysis, obtain your views or comments on the services we provide and provide customer services. and make general improvements to our Site.

In order to provide a high quality service it may be necessary for Hand-Fast to make certain personal information about you available to companies with which we have a strategic relationship to enable us to provide you with our products and services.

When you visit the Site our web server automatically records your IP address. This IP address is not linked to any of your personal information and is used to help us administer the Site and to collect demographic information. We may also store a "cookie" on your computer. You can block or erase cookies from your computer if you want to (your browser's help screen or manual should tell you how to do this), but certain parts of the Site are reliant on the use of cookies to operate correctly and may not nor work correctly if you set your browser not to accept cookies.

From time to time we may send you information about our products and services which we think may be of interest to you. You can tell us to stop this at any time by sending an e-mail to info@hand-fast.co.uk.

We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our Site. If you linked to this Site from a third party site, we cannot be responsible for the privacy policies and practices of that site. We recommend that you check the policy of that third party site and contact its owner or operator .